Our Commitment
In a region facing conflict, displacement, and a fragile health infrastructure, ŞÎLÊR – Crisis Response has developed a focused Health Strategy for 2024–2025. Our approach builds on real-time needs assessments and community feedback to deliver essential and secondary healthcare services with professionalism, cultural sensitivity, and adaptability.
This strategy prioritizes trauma care, secondary health services, outreach to underserved populations, and investment in local health systems—guided by principles of equity, accountability, and resilience.
Strategic Goals
Essential and Specialized Healthcare
Deliver a full range of diagnostic, therapeutic, and surgical services, with a core focus on trauma care, emergency response, pediatric and maternal health.
Equitable Access
Ensure inclusion of vulnerable groups—including women, children, people with disabilities, and IDPs—through mobile clinics and outreach programs.
Needs-Based Programming
Design services that reflect the evolving realities of the region, shaped by continuous assessments and community input.
Capacity Building
Strengthen staff capabilities through targeted training, mentorship, and support systems that enhance clinical and operational performance.
Accountability and Learning
Using our robust MEAL framework to track performance, gather feedback, and make evidence-driven improvements.
Emergency Preparedness
Maintain contingency plans, stockpiles, and flexible budgets to respond rapidly to new crises without compromising ongoing operations.
Our Strategic Focus Areas
To turn vision into impact, SCR concentrates on key focus areas that reflect the most urgent health needs in North and East Syria. Each area combines medical expertise, community insight, and operational readiness to ensure that our services are both effective and locally grounded.
Trauma and Emergency Services
SCR addresses the high incidence of conflict-related injuries through a trauma system that includes emergency surgery, a dedicated ambulance network, and trained EMTs. These services are designed to ensure rapid response, safe transport, and expert treatment at critical moments.
Secondary Healthcare Services
Our health facilities provide maternal and child care, chronic disease treatment, infection prevention, and rehabilitative services. From prenatal check-ups to hypertension management, we aim to reduce long-term health risks through reliable and holistic care.
Outreach and Inclusivity
Mobile clinics and community outreach teams extend care beyond the hospital walls. Working closely with community leaders and volunteers, we reach remote areas, promote public health education, and create culturally appropriate pathways to care.
Workforce Development
SCR invests in its staff through continuous training on clinical best practices, personal security, and patient-centered care. We also implement professional development tracks to improve retention and staff satisfaction.
Partnerships and Coordination
We align our work with regional health authorities and collaborate with international organizations and humanitarian actors. These partnerships enable resource sharing, joint responses during emergencies, and improved referral pathways for complex cases.
MEAL Framework
Our Monitoring, Evaluation, Accountability, and Learning system tracks clinical outcomes, gathers beneficiary feedback, and supports iterative improvements. We conduct regular program reviews and share findings with partners to promote transparency and sector-wide learning.
Risk Management and Flexibility
Operating in an unstable environment requires readiness. SCR maintains emergency stockpiles, secures multiple supply lines, and trains staff on crisis response protocols. These measures ensure operational continuity during displacement, disease outbreaks, or security incidents.
Field Hospital: Strategy in Action
