: Responding to Crisis with Compassion

ŞÎLÊR – Crisis Response is dedicated to providing critical humanitarian aid and sustainable community development in North and East Syria and the Kurdistan Region of Iraq. We focus on enhancing the health sector and expanding to other areas of need.

Making a Difference in Crisis Response

At ŞÎLÊR – Crisis Response, we are committed to making a tangible difference in the lives of those affected by crisis. Our work in the Al Hol Camp and surrounding regions has provided critical medical care and support to vulnerable populations. We strive to create lasting positive change through our dedicated efforts.

Medical Interventions
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Staff Members
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Trainings
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Our Journey and Values

Founded in 2022, ŞÎLÊR – Crisis Response was established with a mission to localize humanitarian efforts in response to the evolving nature of global crises. As the sole operator of the field hospital in Al Hol Camp since 2023, we have been at the forefront of delivering critical aid and fostering sustainable community development in North and East Syria and the Kurdistan Region of Iraq. Our existence is rooted in addressing the increasing complexity of emergencies—ranging from sudden disasters to slow-onset crises—by standing in solidarity with affected communities.

Our work is guided by core values: humanity, impartiality, independence, neutrality, and accountability. These principles ensure that our support is unconditional, inclusive, and free from bias or external influences. We believe in empowering communities to define the help they need and collaborate closely to alleviate suffering and foster resilience.

Our Departments

At ŞÎLÊR – Crisis Response, our nine departments work together to make a real difference in North and East Syria. Each team plays a vital role, especially in health initiatives, ensuring our efforts are both meaningful and sustainable. From managing resources to building partnerships, every department is committed to improving lives and meeting community needs.
Departments
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Health Department
Implements comprehensive health initiatives aligned with SCR’s overarching mission. Integrates these programs seamlessly to deliver a full spectrum of care under challenging conditions.
Programs Department
Develops targeted program strategies to address prioritized community needs. Ensures each intervention remains relevant, evidence-based, and results-oriented.
Grants and Partnerships Department
Builds and nurtures relationships with donors, seeking new avenues of sustainable funding. Oversees grant writing, from concept to proposal, ensuring alignment with SCR objectives.
MEAL Department
Establishes robust monitoring, evaluation, accountability, and learning frameworks for continuous improvement. Promotes transparency and evidence-driven decision-making within all programs.
Operations Department
Coordinates procurements, manages warehousing and storage, and ensures safe movement of personnel and goods. Maintains rigorous safety and security protocols to support uninterrupted field work.
Finance Department
Oversees financial planning, budgeting, and detailed reporting to maintain strict accountability. Works closely with other departments to ensure effective fund allocation and compliance.
HR Department
Leads recruitment, onboarding, and policy development to cultivate a skilled and motivated workforce. Maintains staff well-being while upholding organizational standards.
Operational Management
Provides overarching leadership, defines strategic direction, and monitors alignment with organizational goals. Ensures cohesive, efficient implementation of activities across all departments.
Advisory Board
Offers high-level guidance, drawing from specialized expertise and contextual knowledge. Delivers technical insights to strengthen decision-making in key programmatic and operational areas.

Delivering critical care at the Al Hol Camp field hospital.

ŞÎLÊR – Crisis Response operates a field hospital in Al Hol Camp, providing essential medical services to displaced individuals and families. Our dedicated medical staff offers compassionate care, focusing on maternal and child health to improve community health outcomes. We collaborate with local health authorities to ensure comprehensive care.

  • Access to critical medical services for displaced individuals and families.
  • Trained medical staff providing compassionate care.
  • A focus on maternal and child health to improve community health outcomes.

Join Our Mission Today

Discover how you can make a difference in the lives of those in need. Your support can help us provide essential services and aid to vulnerable communities.
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Common Questions

Find answers to the most frequently asked questions about our services, operations, and how you can support our mission in crisis response.
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ŞÎLÊR offers essential medical services through our field hospital in Al Hol Camp, including emergency care, maternal health, and pediatric services.
You can support our mission by volunteering, donating, or spreading awareness about our work. Visit our Get Involved page for more details.
Our field hospital is located in Al Hol Camp, providing critical medical assistance to those in need in North and East Syria.